My debit card information was stolen and used for unauthorized activity, and not for the first time. The bank flagged the account for suspicious activity, reversed one charge, and then put a hold on the account. What amazes me is NOT that the information was stolen but that the bank’s monitoring software is so accurate that it is able to tell what charges I legitimately make and which are suspicious. On the one hand, I am frightened that my purchasing behavior is the source of so much data. On the other, I am glad that the monitoring software is so effective that it is able to detect suspicious activity so quickly and accurately. In fact, I am fascinated by it. I’d love to know more about what types of variables go into the logarithm.
I should probably be more concerned about the stolen data that I am. This has happened before, and, undoubtedly, it will happen again. The biggest inconvenience is dealing with organizations and companies with whom I have recurring payments. However, I know that I need to be more careful and mindful of fraud and identity theft. If you want to know what you can do to protect yourself, read this article in the Wall Street Journal.
When we talked about individual differences in my OB class this semester, I tried to stress the importance of self-awareness to the self-management process, which in turn leads to better people management skills. Visiting the Harvard Business Review website, I noticed the article “Nine Practices to Help You Say No” which I thought would benefit the students in their self-management practice. I also have a tendency to avoid saying no, so this article seemed like something I might benefit from, too.